Our prices are much lower than what you'll find in regular optical stores. We're an online shop, which means we save money on expensive store rent and overhead costs. We also design and craft our lenses in our modern Vancouver lab, cutting out the middleman. We pass all these savings directly to you. That's why you can get quality prescription glasses starting at just $25 and designer frames at great discounts!

You can get your prescription from your eye doctor. They will test your eyes and give you a paper with your prescription details. You are not required to buy glasses from them. You can use your prescription anywhere you like, including at Mafami.

No, you don't need to send us a copy. Just enter your prescription details when you order. Make sure your prescription is not older than two years.

We accept all major credit cards and debit cards. Your payment is 100% safe and secure. We use the best security to protect your information.

Most orders are sent out within 5 to 7 business days. Some special prescriptions may take up to 28 days. We work hard to get your glasses to you as fast as possible.

Yes! We offer free shipping across Canada on all orders over $89. Orders under $89 have a small shipping fee.

Yes! Tracking your Mafami order is simple. Once you place your order, you'll get a confirmation email with your order number. When your glasses ship, we'll send you another email with a tracking link. Click the link anytime to see where your package is. If you made an account when ordering, you can also log in to see your order history and track your shipment from your dashboard.

The shape of your face helps you pick the right frames:

1. Round faces look great in rectangular or square frames

2. Oval faces can wear almost any frame shape

3. Square faces look best in round or oval frames

4. Heart-shaped faces work well with cat-eye or aviator styles

Check out our Frame Size & Fit Guide for more help.

Frame measurements are printed on the inside of your glasses' temple (the arm). You'll see three numbers like 52-18-140. The first number is lens width, the second is bridge width, and the third is temple length. All measurements are in millimeters. You can compare these numbers to frames on our website. We also have a detailed Frame Size & Fit Guide page on our site that shows you exactly how to measure and choose the right size.

Yes! Most optical stores will make small adjustments for you, often for a small fee. If you need help, just take your glasses to a local eyewear shop. They can bend and adjust the frames so they fit perfectly. You can also visit our Frame Adjustment guide on our website for tips on how to adjust your glasses safely at home.

We offer several frame materials:

1. Acetate - Strong, lightweight, and comes in many colors

2. Metal - Classic and durable

3. Titanium - Super light and hypoallergenic

4. Plastic - Affordable and comfortable

Yes, absolutely! All our designer frames are 100% authentic and genuine. We sell real brand-name glasses from Ray-Ban, Gucci, Prada, Oakley, Versace, Tom Ford, Hugo Boss, Emporio Armani, Giorgio Armani, Burberry, and many other top brands. Each pair comes with original packaging and the manufacturer's warranty. You can shop with confidence knowing you're getting the real thing at Mafami.

We offer several lens types to fit your needs:

1. Single vision lenses - For seeing far away or for reading only

2. Progressive lenses - For both distance and reading with no visible lines (also called no-line bifocals)

3. Bifocal lenses - With a visible line for distance on top and reading on bottom

4. Reading lenses - Just for close-up work like reading books or using your phone

You can choose your lens type when you're ordering your glasses. We'll help guide you to the right choice.

Blue light blocking lenses protect your eyes from the blue light that comes from screens like computers, phones, and tablets. These lenses help reduce eye strain, headaches, and tiredness when you use digital devices. They can also help you sleep better at night. Blue light glasses are perfect if you work on a computer all day or spend lots of time on your phone.

These special lenses change from clear to dark when you go outside in the sun. They work like sunglasses but in your regular glasses. You get two pairs in one!

Yes! Polarized lenses are perfect for sunglasses. They cut glare from water, snow, and roads. They make outdoor activities more comfortable and protect your eyes better.

PD is the distance between your pupils (the centers of your eyes). It's measured in millimeters. We need this number to make sure your lenses line up perfectly with your eyes. You can find your PD on your prescription, ask your eye doctor for it, or measure it yourself at home. Visit our "How to Measure PD" page for an easy step-by-step guide with pictures to help you measure it correctly.

Your prescription has numbers for each eye. It includes:

1. SPH (Sphere) - Shows if you're nearsighted or farsighted

2. CYL (Cylinder) - Shows if you have astigmatism

3. AXIS - Shows the angle of your astigmatism

4. ADD - Extra power for reading (if you need bifocals or progressives)

We have a detailed "How to Read Prescription" page on our website with clear pictures and examples. It walks you through each part of your prescription so you can enter it correctly when ordering.

Clean your glasses with warm water and a tiny drop of mild dish soap. Rinse them well and dry gently with a soft, clean cloth. Never use paper towels, tissues, or your shirt because these can scratch the lenses. Don't use window cleaner or other harsh chemicals. For more detailed cleaning tips and care advice, check out our Lens Cleaning Tips page on the website.

Contact us right away! Call or email us as soon as you notice the mistake. We process orders quickly, so the sooner you tell us, the better. Double-check everything before you place your order.

We want you to love your glasses! We offer a 30-day return policy. If you're not happy with your glasses for any reason, you can return them within 30 days of receiving them. We'll give you a full refund or help you exchange them for a different pair. Please visit our Shipping & Returns page for complete details on how to start a return.

We stand behind the quality of our eyeglasses. Our warranty covers manufacturing defects like broken frames or peeling coatings. The warranty does not cover damage from accidents, drops, or rough handling. For complete warranty information including how long your warranty lasts and what's covered, please visit our Warranty page on the website.

We're working on accepting vision insurance. For now, you can submit your receipt to your insurance company for reimbursement. Many insurance plans cover online eyewear purchases.

Yes! We have a special collection of kids' eyeglasses and sunglasses. Our kids' frames are made to be strong, durable, and comfortable for children to wear every day. They come in fun colors and styles that kids love. You can find our complete kids' collection in the Kids Eyeglasses and Kids Sunglasses sections on our website.

You can contact our friendly customer service team. We're here to help Monday through Friday, 9 am to 6 pm (PST). Call us at 1-800-123456 or email support@mafami.com. We'll answer your questions quickly and make sure you get the help you need.